We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).
If you change your mind (it happens to the best of us), please contact firstname.lastname@example.org within 12 hours of purchase as we would love to help you cancel & refund your purchase.
We will happily help you process an exchange within 30 days of delivery. The item will need to be returned to us in its original condition with packaging intact. Please reach out to email@example.com for help.