Welcome to splenortools.com (the ‘Site’). Here are some details about how we work.
Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.
1. Currency and Pricing
All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price; if not, the tax will be shown on the checkout page before purchase.
2. Shipping and Delivery
Splenor tools deliver products to most of the planet earth and select parts of our solar system. Shipping rates are outlined on our Shipping page, and will be quoted with any order.
3. Customer Service
Splenor tools are committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1–3 business days. If you have any questions or concerns about a product, your order, or life in general, email our support team.
4. Return Policy
Splenor tools assist with easy returns to make sure you’re happy with your purchase.
If you’ve made an error in purchasing, don’t hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button of joy. Hurrah.
Splenor Tools products are not covered with a warranty but if you have any problem with the purchase please, email our support team.
The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.
You may download or copy the contents and other downloadable materials displayed on splenortools.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.
You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.
When purchasing from Splenor tools your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please email our support team.
8. Splenor tools Promotions – General Terms and Conditions
- Splenor tools may offer promotions from time to time in its sole discretion.
- The terms and conditions of each promotion will be clearly set out in the relevant offer.
- Splenor tools reserves all rights to vary, end or withdraw a promotion at any time, subject to applicable consumer laws.
- Where a promotion is time-limited, the time requirements will be strictly applied; no rainchecks or exceptions.
- Where a promotion is only offered to certain eligible customers, Splenor tools reserves the right not to honour the promotion if, acting reasonably, determining that a purchaser is accessing a promotion via a third party (whether or not that third party received the promotion directly from splenortools).
- Unless otherwise provided by the terms of the specific promotion, the promotion will apply to all products that are in stock on splenortools.com at the time of purchase.
- Promotion details may vary as between currencies and/or countries of purchase. You will be given the promotion relevant to the currency and country in which you are located.
- Only one promotion or discount can be used at a time.
- Promotions are void where prohibited by law.